At North Peak, the Strategic Account Director manages and leads client relationships through various stages of being successful with CRM from pre-planning to overhauling technology to ongoing management, maintenance, and evolution of the system. We’re looking for an individual experienced with nonprofit CRM operations, comfortable building strong relationships, and ready to represent best practices to use CRM for more efficient, more informed, and more sustainable operations in fundraising, program management, and grants management organizations.

This role, reporting to the CEO, will be an integral part of North Peak’s success, helping to grow strong relationships, set clients up for long-term success, and steward engagements to achieve meaningful results for our clients.