Emotional Intelligence Training Resources for Leaders
Emotional Intelligence Training
How important is empathy to you as an employer, a leader, manager, supervisor, etc., in your work environment? We can tell you it is essential to those following your lead. A report completed by Ernst & Young found that 54% of employees resigned from their previous jobs because their bosses lacked empathy for their struggles at work, and 49% left because employers were unsympathetic to their personal lives. A study conducted by the Pew Research Center had similar conclusions as nearly half of the workers who left due to the lack of flexible hours felt their boss was not empathetic to their personal needs. If Covid has taught us anything, it is that employees, now more than ever, are searching for jobs with empathetic leaders. If you are an employer, manager, supervisor, etc., who could use or freshen up on empathy training, here are some great emotional intelligence training resources.
Please note that links and training descriptions are all taken from each resource’s website.
Emotional Intelligence Training Resources
Traliant creates modern, interactive training courses to help organizations meet the challenges of today’s workplace. They bring together an experienced team of subject matter experts, eLearning specialists, instructional designers, and video producers to create interactive learning experiences that raise awareness, drive positive behavior and help foster a respectful, inclusive workplace. Here are a few courses you can take to induce your skills as an emphatic leader:
- Benefits of creating a positive work environment
- How emotions affect the workplace
- Toxic behaviors and disengaged employees
- Factors that motivate and empower employees
- Rewarding positivity
- Leading by example
- How to identify and address problem behaviors
- How to conduct professional, constructive conversations with employees
- The importance of documentation and following policies and procedures
- Working with the employee on an action plan
- Administering fair and consistent discipline
- Minimizing the risk of complaints of discrimination, retaliation, and/or wrongful termination
- What is psychological safety?
- Supportive behaviors
- Inclusion and psychological safety
- Active listening
- The connection between psychological safety and preventing burnout
- Managers’ role in creating a positive team climate
With a genuine passion for changing workplace behaviors, Sollah Interactive delivers a diverse library of high-quality, interactive, and engaging e-learning and video training content across top learning topics. The difference in their content is that it is developed using knowledge and insight from industry experts in workplace law, human resources, and compliance. Sollah Interactive’s robust learning topics include real-life, applicable solutions to today’s workplace issues. Training content is professionally produced to be dramatic, interactive, and behavior-changing. Here are some of their courses regarding this topic:
- Understand the importance of empathy in the workplace.
- Learn how to define the three types of empathy and how they impact others.
Everyone needs and wants to feel accepted, included, heard, and to be a part of something bigger than themselves. It’s a basic human need – as important to us as food, clothing, or shelter. Helping others feel like they belong is the cornerstone of inclusive leadership. Part of how we define ourselves depends on what types of groups to which we belong: family units, social groups, religious affiliations, and common interest groups such as fitness, music, or hobbies. The need to feel like we belong doesn’t end when we enter our place of work.
Learning Objectives
- Learn the definition and impacts of empathy towards others.
- Understand the three types of empathy.
- Learn that empathy is a powerful tool to build and maintain relationships – both inside and outside the workplace!
Since Fred Pryor pioneered the one-day seminar in 1970, Pryor has helped more than 13 million people and 3 million businesses reach their career goals by offering comprehensive, affordable, and convenient business, compliance, and safety training. What began with Fred’s drive to make learning accessible, efficient, and economical through the founding of Fred Pryor Seminars expanded with the acquisition of CareerTrack and has continued to grow Pryor into an industry leader offering competitive training for every industry and sector through Pryor Learning.
Here are a few of their courses regarding this topic:
- The Definition of Intelligence
- Self-Awareness and Emotional Intelligence
- Self-Control and Managing Emotions
- Attitude and Motivation
- Social Competency: Enhance Your Ability to Understand and Influence Others
- Understanding the problem:
- What a problem employee looks like: nine symptoms to watch for
- Emotional and psychological roots of poor performance
- Should you wait until there is a clear pattern of problem behavior? Surprisingly, no — you’ll learn why
- A checklist to help you determine if you’re unconsciously triggering the poor performance
- Communication breakdowns, leading to performance problems
- How to pinpoint the causes of problem employees
- Taking positive action
- Handling employees who…
- Preparing for dismissals
- Describe what emotional intelligence is, and recognize behaviors associated with a high EQ — or well-developed emotional intelligence.
- The different elements of emotional intelligence including different characteristics associated with self-awareness, self-management, social awareness, and relationship management.
- How to assess your own strengths and weaknesses within specific emotional intelligence elements.
- Specific actions you can take to develop the aspects of emotional awareness you most struggle with — with the goal of lowering stress, finding greater happiness, and improving relationships at home and work.
- What happens when you take any one element of emotional intelligence too far and recognize the downside of overplaying any particular EQ characteristic
- How to develop an action plan for analyzing your own EQ, getting feedback from others, and taking the actions needed to enhance your sense of confidence and well-being, improve your communication at work and build richer and more satisfying relationships.
More Help
Empathy is so critical in leadership and developing relationships. We hope these resources will be greatly beneficial to you and your team. Be sure to stay tuned and subscribe to our blog as we continue to discuss important topics.
And as always, we are here for you!